Privacy Policy

Fusion Office Furniture regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Fusion Office Furniture users, and conforms to Internet privacy standards.

If you have any questions regarding this statement, you should first contact the General Manager at 1800 942 942.

 Collection of Information

 In order to use the Fusion Office Furniture website, we may require information from you in order to provide the best service possible.

All correspondence collected by Fusion Office Furniture is collected via correspondence from you or your company. This may be via the telephone, Email, mail fax or directly through our website.

 Use of Collection Information

 Any details collected from Fusion Office Furniture customers is required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collection Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected we simply pass them on in order to be processed as required. We never permanently store Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Information we collect automatically

When you visit this website to browse, read, or download information:

  • Your web browser automatically sends us (and we may retain) information such as the:
  • Internet domain through which you access the Internet
  • Internet Protocol address of the computer you are using
  • type of browser software and operating system you are using
  • date and time you access our site, and
  • the Internet address of the site from which you linked directly to our site.
  • We will use this information as aggregate data to help us maintain this site, e.g., to determine the number of visitors to different sections of our site, to ensure the site is working properly, and to help us make our site more accessible and useful.
  • We will not use this information to identify individuals, except for site security or law enforcement purposes.
  • We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information.

Contact forms

 If you choose to identify yourself (or otherwise provide us with personal information) when you use our online forms:

  • We will collect (and may retain) any personally identifying information such as your name, street address, email address, and phone number, and any other information you provide. We will use this information to try to fulfill your request and to provide service to you. We will not disclose such information to third parties except as specified in this privacy policy or except as permitted by you.
  • If you request information, services, or assistance then we may disclose your personal information to third parties that (in our judgment) are appropriate in order to fulfill your request. We will only do so as specified in this privacy policy and as explicitly consented by you. If, when you provide us with such information, you specify that you do not want us to disclose the information to third parties, we will honor your request. Note, however, that if you do not provide such information, it may be impossible for us to refer, respond to or fulfill your request.

Orders

If you purchase a product from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email and postal address) and financial information (such as credit card number, expiration date).

Communications

Fusion office Furniture uses personally identifiable information for essential communications, such as Emails, account information, and critical service calls. We may also use this information for other purposes, including promotional Emails. If at any time a customer wishes not to receive such correspondence they can request to be removed from any mailing list by emailing us at info@fusionoffice.com.au

Legal

We reserve the right to disclose your personally identifiable information as required by law when we believe that disclosure if necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use services that collect information about use of this site. These analytics services collect information such as how often users visit this site, what pages they visit when they do so, what links they click in the site, and what site referred the user to this site. We use the information we get from analytics software only to improve this site. Analytics services collect only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of analytics services with personally identifiable information.

Although the analytics services plant a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but the service that set the cookie. The ability of analytics services to use and share information collected about your visits to this site is restricted by each services Terms of Use and Privacy Policy.

You can prevent analytics software from recognizing you on return visits to this site by disabling cookies on your browser.

You can prevent analytics software from tracking your visits to this site by enabling the Do Not Track feature of your web browser(s).

The following services are used to track visitor information:

Who we share your data with

Google services such as Google Drive and Google Email to store data and to facilitate communications:

This website serves ads provided by third party ad networks. These networks are:

These companies use information about your visits to this and other websites in order to provide advertisements about goods and services that may be of interest to you. Some of these advertisers plant cookies in your web browser to assist the conduct of their services. We do not control the cookies placed by advertisers.

In addition to cookies, some advertises (e.g. BlogHer/She Knows Media, Vibrant Ads, Amazon Affiliates and Google AdSense) use web beacons or similar technologies to serve advertisements tailored to interests you have shown by browsing this and other sites, to determine whether you have seen a particular advertisement before and to avoid showing duplicate advertisements.

These advertisers collect non-personal data such as your browser type, operating system, web pages visited, times of visits, content viewed, ads viewed, and other clickstream data. These advertisers control the data they collect.

The use of cookies, web beacons, or similar technologies by these advertising services is subject to their own privacy policies. This website publisher disclaims all liabilities in connection with 3rd party advertisers.

Data may be shared with 3rd parties when required by our contractual obligations to you or as required by legal obligations to relevant authorities.

How long we retain your data

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password or other data which enables you to access certain parts of a website, you are responsible for keeping this password and any other log-in details confidential and we recommend that you do not share your password or other log-in details with anyone. You will be responsible for all activity under your username/log-in details. We will keep your personal data for only so long as is necessary or as otherwise required by applicable law.

The data that we collect from you may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Customer data stored in inactive accounts is deleted 365 days after the last day of account activity. This does not negate your right to request your PII data is erased.

Customer data stored in closed accounts is deleted 365 days after the last day of account activity. This does not negate your right to request your PII data is erased.

14 days notice of intention to delete account data is issued before inactive or closed account data is erased.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additionally, as a data subject you may have rights in relation to your personal data which include:

  • Right to rectification. You may request that we rectify any inaccurate or incomplete personal data.
  • Right to withdraw consent. You may at any time withdraw your consent to the processing of your personal data carried out by us on the basis of your previous consent. Such withdrawal will not affect the lawfulness of processing based on such previous consent.
  • Right to make a subject access request (SAR).You may request in writing copies of your personal data. However, compliance with such requests is subject to certain limitations and exemptions and the rights of other individuals. Each request should make clear that a SAR is being made. You may also be required to submit proof of your identity and any payment permitted by law, where applicable.
  • Right to object to processing including automated processing and profiling. We do not always make automated decisions about data subjects. However, we may rely on information provided by third parties such as credit reference agencies which may score data subjects on the basis of automated decisions. Profiling may be carried out for business administration purposes, such as monitoring trends in user visits of our website and in order to deliver relevant ads to users’ devices. We will comply with valid objection requests unless we have a compelling overriding legitimate ground for the continuation of our processing or we have another lawful reason to refuse such request. We will comply with each valid opt-out request in relation to marketing communications.
  • Right to erasure. You may request that we erase your personal data. We will comply, unless there is a lawful reason for not doing so. For example, there may be an overriding legitimate ground for keeping the personal data, such as, our business record retention obligations that we have to comply with.
  • You may request that we restrict our processing of your personal data in various circumstances. We will comply, unless there is a lawful reason for not doing so, such as, a legal obligation to continue processing your personal data in a certain way.
  • Right to data portability. In certain circumstances, you may request we provide a copy of your personal data in a structured, commonly used and machine-readable format and have it transferred to another provider of the same or similar services. To the extent it applies to us a controller we will comply with such transfer request. Please note that a transfer to another provider does not imply erasure of your personal data which may still be retained for legitimate and lawful purposes.
  • Right to lodge a complaint with the supervisory authority. We suggest that you contact us about any questions or complaints in relation to how we process your personal data. However, each data subject has the right to contact the relevant supervisory authority directly.

Additional information

Security Policy

Fusion Office Furniture uses eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Fusion Office Furniture or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorized third party processor for all the major Australian banks.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Fusion Office Furniture.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Cyber Security Policy

Payments to and from firms are being targeted by cyber-criminals. If you intend to remit monies by Electronic Funds transfer or otherwise deposit money to our Trust account, we invite you to call our office on 1800 942 942 to confirm bank details verbally prior to remitting any funds. The bank account details we provide to you will not change. We will never send an email, SMS or telephone you to advise you of a change of bank account. We will never ask you to call an alternative telephone number, other than the main office number to verify bank account details. Should you receive any email, SMS, telephone call or other communication requesting a change of bank account for EFT remittance, please disregard it and contact us immediately on 1800 942 942.

The legal basis for processing your Personal Data

In order to comply with applicable data protection laws, we are required to set out the legal basis for processing your Personal Data. In accordance with the purposes for which we collect and use your Personal Data, as set out above, the legal basis for processing your personal data will typically be one of the following:

  • Our own or our third parties’ legitimate business interests (for example, in maintaining and promoting our business by providing customers with feedback opportunities or other instances where we have carried out a legitimate interests assessment and have established an existing legitimate interest);
  • The performance of a contract that we have in place with you;
  • Your consent where appropriate;
  • To protect your vital interests; or
  • Compliance with our legal obligations.

How we protect your data

This site is stored on a secure web server. All data that forms this site is stored on this web server and is protected by anti-hacking devices.

Contact forms used within this site send copies of contact messages to the 3rd party email services used by this site’s owner and administrators. These 3rd party email services are protected by anti-hacking devices. These emails may be forwarded to additional storage units such as desktop computers and mobile devices. These computers and devices are protected at all times.

What data breach procedures we have in place

If a data breach should occur and should the accessed data be personal to visitors we will notify affected visitors within 72 hours of the discovery of any such data breach.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

If you have any questions about security on our Website, you can email us at info@fusionoffice.com.au